Conditions of Use

The following is an outline of your rights when making purchases with BubKid. We are governed by the laws of Victoria, Australia.

Customers must provide BubKid with complete and accurate details when making purchases. BubKid is not liable for delivery errors if we are given an incorrect delivery address and/or the customer is not home to accept the delivery. Once the parcel leaves our warehouse, we are not liable for any errors made by Australia Post or the delivery company.


Privacy

All of our Privacy Policy information can be found here: Privacy Policy Page


Purchases and Payment

Customers must provide BubKid with complete and accurate details when making purchases. BubKid is not liable if we are given an incorrect delivery address at the time of purchase. Any additional expenses in correcting the order are the responsibility of the customer.

All product prices and shipping costs are in Australian dollars (AUD). Costs related to international orders are calculated using an integrated currency converter. BubKid is not responsible for varying currency conversion rates charged by customers banks.

Payment is processed through PayPal. Upon checkout, customers will be redirected to the PayPal website where they can select their payment method. However, it is not necessary for customers to have a PayPal account to shop with BubKid.

Customers will receive an invoice confirming the order once BubKid receives payment. Some orders may be subject to fraud checks by the BubKid staff, this means you may be required to provide additional identification to verify your transaction.


Order Processing

Orders are processed on business days (Monday through Friday) excluding public holidays in Victoria.

See our shipping policies for further details.


Fraud

BubKid takes every measure against credit card fraud. If we suspect that a customer’s order may be fraudulent, we will contact the customer to confirm certain details. If the customer refuses to respond with the required information, we reserve the right to cancel the order.


Cancellation

BubKid reserves the right to cancel any order if we are unable to provide the requested products. Customers will be immediately contacted in these cases.

BubKid is not liable to compensate for any loss, expense or inconvenience customers may face as a result of cancellation.